Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-repair-shop-management-systems.livebursts.com (hereafter referred to as “AI Repair Shop Management Systems,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users while ensuring the privacy and protection of your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when interacting with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://ai-repair-shop-management-systems.livebursts.com.
  2. All associated mobile and desktop applications developed by us.
  3. Services offered through these platforms, such as user accounts, data management tools, and communication services.
  4. Products available on our platform, including digital goods and subscription-based offerings.

Please note that this policy does not extend to third-party websites, applications, or services that you may access through links or integrations on our platform. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Applications and Services: As an authorized user, your interaction with our applications involves creating or accessing accounts, managing data, and utilizing our various services.
  2. Visiting Our Websites: When you browse our websites, we may collect certain information about your device and browsing behavior to enhance user experience and for analytics purposes.
  3. Communication: We may reach out to you via email, calls, text messages (SMS), or other communication channels to provide updates, newsletters, marketing materials, or respond to your inquiries.

Personal Data Collection

We collect several types of personal data to improve our services and tailor user experiences. This includes:

  1. Account Information: Details associated with your user account, such as username, email address, profile picture, and password hashes.
  2. Payment Information: Data related to transactions, including payment method details, billing addresses, and order history.
  3. Financial Information: Financial records, banking information, and other economic data required for processing payments.
  4. Purchase Information: Details about products or services you’ve purchased from us, including quantities, prices, and delivery information.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile phone numbers, and related data to recognize your device and provide location-based services (with user consent).
  6. Location Data: Information about your geographical location when you choose to share it or use location-enabled services on our platforms.
  7. Feedback and Reviews: Comments, reviews, and other content you voluntarily submit to us, including ratings and survey responses.
  8. Social Media Information: Data from social media platforms when you interact with our content or use social login options on our website.
  9. Product Information: Details about products you browse, view, add to cart, or purchase, such as product codes, descriptions, and specifications.

We collect this data through various methods: user input forms, account registration processes, checkout pages, browser cookies, web analytics tools, and third-party integrations. Additionally, we may receive personal data from trusted third parties who assist us in providing services, subject to their respective privacy policies.

Cookies

Cookies are small text files stored on your device when you visit our websites or use our applications. They play a crucial role in enhancing user experience and enabling certain functionality:

  1. Strictly Necessary Cookies: These cookies are essential for the basic functions of our website, ensuring secure connections, remembering account preferences, and providing seamless navigation.
  2. Preference Cookies: Used to remember settings and preferences you’ve chosen on our platform, such as language, theme, or location-based content.
  3. Analytics Cookies: These tools help us analyze user behavior, track trends, measure the effectiveness of our website, and perform analytics services.

Users have control over non-essential cookies through their browser settings. You can manage and delete cookies at any time to suit your privacy preferences.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. Our services are intended for a general audience, and we comply with applicable laws regarding child data protection, including the Children’s Online Privacy Protection Act (COPPA) in the United States.

Your Rights

Depending on your jurisdiction, you have certain rights concerning your personal data:

  1. Access: You can request access to the personal data we hold about you and its details.
  2. Rectification: The right to correct or update any incomplete or inaccurate personal information stored by us.
  3. Erasure (Right to be Forgotten): In certain cases, you can ask for the deletion of your personal data if there is no valid reason for retaining it.
  4. Restriction: You may limit or restrict the processing of your personal data in specific circumstances.
  5. Portability: The ability to receive a copy of your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Objecting to the processing of your data for specific purposes, such as direct marketing or profiling.
  7. Non-Discrimination: You have the right to take legal actions if you believe your personal data has been processed unfairly or in violation of applicable laws.

To exercise any of these rights, please contact our privacy team at your earliest convenience. We will respond to your requests within a reasonable timeframe and as required by law.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about your privacy rights and protections.

Contact Information

For any questions, concerns, or requests related to this Privacy Policy or your personal data:

We are dedicated to addressing your privacy-related inquiries promptly and efficiently.